What can a citrix administrator do to resolve this issue for mac users connecting to storefront

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There can be a number of resolutions to the issue including but not limited to the following: If you continue to encounter this behavior please review the steps outlined below. In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.īy default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.Ĭonfirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ( 'Web Browser' option) instead.